Shipping policy

Shipping Policy

Last Updated: July 18, 2026

Thank you for shopping with AgeVance. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time

Estimated delivery times:

Country/Region    Estimated Delivery Time
United States    5–10 Business Days
Canada    7–12 Business Days
United Kingdom    5–10 Business Days
Australia    6–12 Business Days
Europe    7–15 Business Days
Other Countries    10–20 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or local carrier delays.

Shipping Cost

Shipping fees are calculated at checkout based on your delivery address and selected shipping method.

We may also offer:

Free Shipping on qualifying orders.
Promotional shipping discounts during special events.
Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–72 hours to become available after shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided and the package is returned, additional shipping charges may apply for reshipment.

If you notice an address error, please contact us immediately before your order ships.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery period, please contact our customer support team.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated.

Damaged Packages

If your package arrives damaged:

Take clear photos of the package and product.
Contact us within 7 days of delivery.
We will review your case and arrange a replacement or other appropriate resolution.
Contact Us

If you have any questions about shipping or your order, please contact us:

Email: joslyn32quinneib@outlook.com

We aim to respond to all inquiries within 24–48 business hours.